SASSA R350 Status Check: How to Check Your Grant Status Online (2025)

SASSA 350 Status Check
SASSA 350 Status Check

Need to do a SASSA R350 status check?

Below are all the official methods to check your SRD grant status online, via WhatsApp, or SMS, including the latest R370 grant increase updates for 2024.

Quick Guide: SASSA R350 Status Check Methods

✓ Check Your SASSA Status Online:
1. Visit:  srd.sassa.gov.za/sc19/status
2. Enter your ID number
3. Enter your phone number
4. Click “Submit”

✓ Check via WhatsApp:
1. Save this number in your cellphone: 082 046 8553
2. Then send this word: “status”
3. Follow prompts

✓ Check via USSD (No Data Needed):
– Dial *134*7737#
– Follow menu options

✓ Check via Moya App:
1. Download Moya App (#datafree)
2. Select SASSA services
3. Choose “Check Status”

1
How to Check SASSA R350 Status Online

The quickest way to check your SASSA R350 status is through the official SASSA website. Follow these simple steps:

1. Visit srd.sassa.gov.za/sc19/status
2. Enter your South African ID number
3. Type in the cell phone number you used for your application
4. Click “Submit” to view your status

Important: Make sure you’re using the same phone number that you registered with during your initial application.

Your status will show one of these results:
– Approved: Your grant is approved for payment
– Pending: Your application is still being processed
– Declined: Your application wasn’t successful (see appeals section below)

2
Check SASSA R350 Status via WhatsApp

WhatsApp checking is free and works even with low data.

Here’s how you can do it quick and easy:

1. Save the official SASSA WhatsApp number: 082 046 8553
2. Open WhatsApp and message “status”
3. Follow the automated prompts
4. Enter your ID number when requested
5. Wait for your status response

Tip: Save the WhatsApp number as “SASSA Status Check” for easy future reference.

3
SASSA R350 Status Check via SMS

If you don’t have a cellphone or smartphone or your data is finished, you can use these SMS options:

1. USSD Method:
– Dial *134*7737#
– Follow the menu prompts
– Select “Status Check”
– Enter your ID number

2. SMS Method:
– Message your ID number to [number]
– Wait for confirmation SMS
– Standard SMS rates apply

4
Check SASSA Status with Moya App

The Moya App is completely #datafree and offers these benefits:

1. Download Moya App from your app store
2. Open and select “SASSA Services”
3. Choose “Check SRD Status”
4. Enter your details
5. View your status instantly

Bonus: Moya App also lets you track payment dates and update your details.

5
Common SASSA Status Check Results Explained

Understanding your status result:

✓ Approved:
– Ready for payment
– Check payment date below
– Ensure banking details are correct

⏳ Pending:
– Application still processing
– Check again in 24-48 hours
– No action needed

❌ Declined:
– See reasons for decline
– Submit appeal within 30 days
– Update incorrect information

PS. If your application wass still not approved, you should submit a SASSA appeal for R350 here to start getting your monthly payments.

SASSA R350 Payment Dates 2024

R350/R370 grant payments follow this schedule:

– First Week: ID numbers ending 000-249
– Second Week: ID numbers ending 250-499
– Third Week: ID numbers ending 500-749
– Fourth Week: ID numbers ending 750-999

Note: From April 2024, the grant amount was increased from R350 to R370 per month.

PS. This applies to all SASSA Beneficiaries – Your Gold Card will be phased out and replaced by the new Black Card. Click here for everything you need to know about the SASSA Black Card Application »

People Also Ask: SRD R350 Grant FAQ

SASSA Status Check Results Explained (FAQ)

Common SASSA R350 Status Check Problems & Solutions

– “System Error” Message: How to fix it

  • Clear your browser cache and cookies before attempting another check
  • Try accessing the portal during off-peak hours (early morning or late evening)
  • Use a different browser or device if the error persists
  • If using the SASSA app, uninstall and reinstall the latest version
  • Check your internet connection stability

– Wrong Phone Number Listed: Update process

  • Visit your nearest SASSA office with your ID and proof of new number
  • Submit an online correction form through the SASSA portal
  • Provide supporting documentation (new phone contract or affidavit)
  • Wait 48-72 hours for the system to update
  • Verify the change by checking your status again

– Status Stuck on Pending: What to do

  • Wait at least 5 working days before taking action
  • Check if all required documents were properly uploaded
  • Verify your banking details are correct
  • Submit a follow-up inquiry through the SASSA website
  • Contact the SASSA call center if pending for more than 30 days

– Bank Verification Failed: Steps to resolve

  • Ensure your bank account is active and in your name
  • Submit recent bank statements (not older than 3 months)
  • Verify your account type is compatible with SASSA payments
  • Complete a new bank verification form
  • Consider switching to an alternative payment method if problems persist

– Multiple Applications: How to handle

  • Cancel all duplicate applications immediately
  • Keep the application with the most recent reference number
  • Submit a declaration form explaining the situation
  • Wait for the system to process the cancellation
  • Monitor your status using the retained application number

Important Updates for SASSA Status Checks in 2024

New R370 Amount Implementation

  • Increase from R350 to R370 effective April 2024
  • Automatic adjustment for existing beneficiaries
  • No new application needed for current recipients
  • Backpay calculation process for transitional period
  • Payment schedule adjustments

Latest System Improvements

  • Enhanced mobile compatibility
  • Faster verification processing
  • Improved error messaging
  • Real-time status updates
  • Integration with Home Affairs database

Changed Verification Process

  • New biometric verification requirements
  • Updated document submission guidelines
  • Simplified proof of income verification
  • Enhanced fraud detection measures
  • Streamlined appeal process

Bank Verification Requirements

  • Monthly account verification checks
  • New proof of account ownership requirements
  • Regular account activity monitoring
  • Alternative payment method options
  • Digital banking integration capabilities

Payment Method Updates

  • New mobile payment options
  • Post Office collection changes
  • Bank transfer preferences
  • Cash send alternatives
  • Payment date selection options

Tips for Successful Status Checking

Best Times to Check Status

  • Early morning (4 AM – 7 AM)
  • Late evening (8 PM – 11 PM)
  • Mid-month periods
  • Avoid month-end rush
  • Weekend checking recommended

How Often to Recheck Status

  • First application: Check after 5 working days
  • Pending status: Every 48-72 hours
  • Approved status: Weekly for payment dates
  • Rejected status: After submitting appeal
  • Payment confirmation: Within 24 hours of scheduled date

Keeping Your Details Updated

  • Quarterly verification of contact information
  • Regular password updates
  • Current address confirmation
  • Active email monitoring
  • Phone number verification

Screenshot Proof of Checks

  • Save all reference numbers
  • Document error messages
  • Keep payment confirmations
  • Record application updates
  • Store appeal submissions

Setting Status Check Reminders

  • Calendar notifications for check dates
  • Payment day alerts
  • Document renewal reminders
  • Appeal deadline tracking
  • Reapplication period notifications

Your Rights When Checking Status

Maximum Waiting Periods

  • Initial application: 30 days maximum
  • Appeal processing: 90 days
  • Payment processing: 7 working days
  • Document verification: 48 hours
  • Response to queries: 5 working days

Appeal Process Timeframes

  • Submission window: 30 days from rejection
  • Supporting document submission: 5 days
  • Appeal acknowledgment: 48 hours
  • Initial review: 15 working days
  • Final decision: 90 days maximum

Documentation Requirements

  • Valid South African ID
  • Proof of residence (not older than 3 months)
  • Bank statements (recent 3 months)
  • Proof of income status
  • Additional supporting documents as requested

Support Channels

  • SASSA toll-free: 0800 601 011
  • WhatsApp line: 082 046 8553
  • Email: [email protected]
  • Facebook: @OfficialSASSA
  • Twitter: @OfficialSASSA

Complaint Procedures

  • Online complaint submission
  • Written complaint filing
  • Escalation process
  • Ombudsman referral
  • Legal recourse options

Need Help With Your SASSA R350 Status Check?

Contact SASSA support directly through their official channels below or check our detailed FAQ section below.

Our team is ready to assist you with any questions about your grant application or status check.

Remember: Never share your personal information or PIN with anyone. SASSA will never ask for your banking details or passwords over the phone or social media.

SASSA Contact Details for R350 SRD Grant

  • Got queries regarding your SRD status check for your  R350 payment?
  • Or you’ve been approved but still no payment?
  • Use any of the SASSA contact details below to get clarity

SASSA Toll-Free number for SRD R350 queries: 0800 60 10 11

WhatsApp Number: 082 046 8553

Official SASSA Website for R350 grants: https://srd.sassa.gov.za/

SASSA Tel helpline (landline): 012 400 2000

SASSA USSD Number: *134*7737#

SASSA SRD email address: [email protected]

Website to contact SASSA for R350 appeal: https://srd.dsd.gov.za/appeals

Postal Address: Private Bag X55662, ARCADIA, 0083 SRD email address: [email protected]

Independent Tribunal for Social Assistance Appeals (ITSAA): 012 312 7727 or 086 216 371

SASSA R350 Payment Dates 2024

SASSA Old Persons, Child Support & Disability Grant Payment Dates

MonthGroupDate
June 2025Old Age Grant Payment DateTuesday 3rd June
June 2025Disability GrantsWednesday 4th June
June 2025Child Support GrantsThursday 5th June
June 2025Other SASSA Social GrantsFrom 5th to 30th June
June 2025SASSA R350 GrantsSRD Grant Payments will be processed from the 23rd to 28th June 2025 – Find Out Where To Get Your SASSA R350 Grant Payments here

SASSA R350 Grant Requirements: Latest Eligibility Criteria (2024)

Before doing your SASSA status check for R350 payment dates, you should check to see that you are one of those who qualifies for SASSA 350 grant.

If you don’t, that could be a reason why your 350 status check is giving a rejected or declined response or you just haven’t got your latest payment.

Below, are the latest eligibility requirements for 2024;

SASSA R350 Grant Eligibility Requirements that You Must Meet to Qualify

    1. You must be a South African Citizen, Permanent Resident or Refugee registered on the Home Affairs database.
    2. The grant is also open to persons who are holders of special permits under the Special Angolan Dispensation, the Lesotho Exemption Permit dispensation and the Zimbabwe Exemption Permit Dispensation, and asylum seekers whose section 22 permits or visas are valid or were valid on 15 March 20201.
    3. You must be currently residing within the borders of the Republic of South Africa.
    4. You need to be  above the age of 18 and below the age of 60.
    5. You must be unemployed to get the grant.
    6. You can’t be receiving any other form of social grant.
    7. And you can’t be getting an unemployment insurance benefit or qualify to receive an unemployment insurance benefit (UIF).
    8. You also can’t be getting a stipend from the National Student Financial Aid Scheme (NSFAS) or any other financial aid.
    9. You can’t be receiving any other government COVID-19 response support.
    10. You cannot be living in a government funded or subsidised institution.

Therefore, if you’re a person who qualifies for SASSA R350 grant according to the latest eligibility criteria, you can proceed with your SASSA status check.

Common reasons that your status may be declined include these below;

  • failing to meet age requirements
  • being admitted into a state institution
  • being able to provide for yourself or your dependents
  • already receiving a state grant
  • applicant deceased
  • submitting incorrect documents
  • or the intended beneficiary is not in the country.

PS. Caregivers who are not receiving any grant on their own behalf are also eligible to apply for the R350 grant.

Furthermore, if your application for the R350 SRD grant was declined you can get a step-by-step guide to lodge your Sassa appeal here.

7 Ways You Can Apply for the R350 SRD Grant Online

So, if you meet the eligibility criteria for the R350 grant, and you haven’t applied yet, you can apply in one of the following ways;

  1. SASSA website: https://srd.sassa.gov.za/
  2. Email: [email protected]
  3. WhatsApp: 082 046 8553
  4. USSD line: Dial 1347737# and follow the prompts
  5. GovChat
  6. Facebook
  7. How to submit your R350 SASSA application online

Hoe Doen n Mens Jou SASSA R350 Grant Status Tjek?

Dit is baie vinnig en maklik om te doen.

Daar is basis 3 maniere om jou SASSA R350 status tjek te doen, soos volg;

1. Gaan na die amptelike SASSA website (srd.sassa.gov.za/sc19/status) en volg die instruksies.
Sodra die website oopgemaak het, volg net hierdie stappe;

i) moet jy eers jou ID-nommer intik,

ii) en dan die selfoonnommer wat jy in jou oorspronklike aansoek gebruik het,

iii) druk dan die “submit” knoppie.

2. WhatsApp of SMS
3. Laai die Moya-App en doen dit daar.

Jy kan ook aansoek doen vir die R350 grant op die Moyo App wat gratis is.

En laastens, gaan na die paragraf hierbo waar jy 3 maklike maniere kan sien om jou SASSA R350 Status tjek te doen met al die inligting: “How to Check SASSA R350 Status: 3 Easy Ways”

More Useful Information For SASSA SRD Grant Beneficiaries

  • My application is still pending
  • I’m waiting for reconsideration
  • I was declined

So, once you’ve done your SASSA status check you’ll be able to see the status of your application and then you can rectify it before the next payment date.

For example, if you get declined, you can appeal the decision for reconsideration.

You should also note that if you’ve missed a R350 payment date, you should contact SASSA to arrange your payment.

Also, you should be notified by SMS as to when your SASSA payment is ready for collection if it’s not paid directly into your account.

However, this is assuming you still qualify for the grant for that particular month as your qualifying criteria could’ve changed.

It’s very important to do a SASSA status check for R350 payment every month to verify that you still qualify for the SRD grant payment

Taking Care of Your SASSA Grant Status: What's Next

We’re Here to Help You Through Your SASSA Journey

Checking your SASSA R350 grant status shouldn’t be a source of stress or confusion.

Remember these key points:

* Your status can be checked 24/7 through the official SASSA channels
* Regular checking (every 48-72 hours) helps you stay informed about your application
* Keep all your reference numbers and screenshots for future reference
* If you encounter any problems, help is always available through multiple support channels
* Your application information is secure and protected

What To Do Next

✓ Bookmark this page for easy reference
✓ Save the SASSA helpline number (0800 601 011) to your contacts
✓ Set up regular reminders to check your status
✓ Keep your supporting documents ready and updated
✓ Follow SASSA’s official social media channels for real-time updates

Stay Informed and Protected

SASSA is committed to supporting all eligible South Africans through the Social Relief of Distress (SRD) grant program. While waiting for your status to update or payment to process, be vigilant about scams. Remember that all official SASSA services are free, and no payment is required to apply or check your status.

Need Additional Support?

Our support team is available to assist you during business hours (Monday to Friday, 8:00 AM – 4:00 PM). Whether you’re applying for the first time, checking your status, or need help with an appeal, we’re here to guide you through the process.

*Important: Protect yourself from fraud! SASSA will never ask you to pay for any service or share your PIN or password. Report suspicious activities to our fraud hotline immediately.*

Together, we’re working to ensure every eligible South African receives their grant efficiently and securely. Thank you for trusting SASSA with your social grant needs.

PS. Have you heard about the BIG or when will the basic income grant start?

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Related posts:

SASSA R350 Grant Extended

SASSA R350 Grant Reapplication

Cheating the SASSA Grant System For More Benefits

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